Meet a Member: Margaret Felts, CPSM

Margaret Felts, CPSM, Client Services Director, Wood Harbinger

Years of Experience in the A/E/C Industry:  9 years

Total Years of Experience:  13 years

Registrations or Certifications:  I am a Certified Professional Services Marketer.

How long have you been an SMPS member?  Since January 2012

Why did you join SMPS?  I joined primarily to have a strong network of other marketing professionals in the A/E/C arena. I was also attending many SMPS events prior to joining and finding them beneficial to my day to day activities.

What services does your firm provide?  We provide Mechanical and Electrical Engineering, Information Technology Consulting, and Commissioning services.

What are your firm's target markets?  Aviation, Education, Healthcare, Marine, Military, and Municipal. 

What makes you excited to get up in the morning?  Oh, I am not a morning person! I get up in the morning because I'm excited to learn new things. I think that every day is an opportunity to learn something new.

What is one of your long-term goals?  One of my long-term goals is to learn more about other cultures and how that applies to their decision making. Learning more about what influences someone's decisions is key in our industry.

What led you to professional services marketing?  I worked my way into this position at Wood Harbinger. My education is in graphic design, and when I started working at Wood Harbinger in the Word Processing department, I assisted the marketing group on created print advertisements. Over time, I received a full time position in the marketing group and am now doing client development and maintenance.

If you could vacation anywhere in the world, where would you go?  Australia and New Zealand are my top picks.